Service

For more than 30 years Manugraph DGM has been recognized around the world for maintaining the highest standards of newspaper and commercial printing support in the industry. Our field service technicians have amassed years of experience providing solutions and added value to our customers.

We understand the importance of proper maintenance and service and the role it plays in running an efficient and profitable operation. For that reason, we offer routine mechanical and electrical audits to ensure your press is performing at peak efficiency. Every audit is thoroughly documented, allowing us the ability to compare press conditions from one inspection to the next.

Our field technicians are qualified to work on many brands of press equipment including Goss®, Tensor, Web Press, Harris, and Didde®, just to name a few.

Manugraph DGM is pleased to provide customer support in the following areas:


Mechanical Service:

Mechanical ServiceOur mechanical field service technicians have years of experience working on a wide assortment of press machinery and have overcome a multitude of challenges. So while a problem may seem new to you, chances are our technicians have already experienced a similar problem. Our mechanical field service technicians can help in many ways:

  • Remanufacturing of press equipment (on or off site)
  • New press equipment installs
  • Relocating existing press equipment (Click here to learn more)
  • Adding auxiliary press equipment
  • Mechanical troubleshooting
  • Mechanical maintenance

Electrical Service:

Electrical Service

Over the years presses have evolved from almost completely mechanical to nearly all electrical. Our electrical field service technicians have evolved as well, and can help you in several ways:

  • New press installs
  • Press start ups
  • Drive maintenance
  • Drive performance inspection
  • New Drive upgrades
  • Relocating existing press equipment
  • Integrating auxiliary press equipment
  • Electrical troubleshooting

Operator Training:

Operator training is not just something to think about when you are purchasing new equipment, but should be part of your ongoing employee-training program. Having well trained employees can increase efficiency, reduce costs and improve print quality. Our highly skilled trainers can help with employee training on a wide assortment of press equipment. They can also help with print quality issues from registration to web tension issues. In an ever-evolving industry, continuous training is required for a company stay a top of the competition.


Contact Us

1-800-346-6119 or (717) 362-3243
Email: service@manugraphdgmusa.com

Our operating hours are 7 a.m. to 7 p.m. Eastern Standard Time. We also have an after hours emergency service available by calling (1-800-346-6119 then press 1 for Mechanical, or 2 for Electrical). We welcome any opportunity to quote your next service project. Please feel free to contact our experienced agents below.

Matt Chubb
Matt Chubb
Director of Field Operations
717-905-2809
Ben Kline
Ben Kline
Electrical Service Manager
717-905-2803
Nick Romberger
Nick Romberger
Project Engineer of Field Operations
717-905-2811

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